Policies
Refund & Returns
7-day return window
Unopened, sealed products may be returned within 7 days of delivery. Please write to care@designlife.living with your order number and reason.
Non-returnable items
Opened perfumery, oils, personal-care items and gemstones cannot be returned due to hygiene and value-verification requirements.
Refunds
Refunds are credited to the original payment method within 7 business days of receiving the return.
Damaged shipments
In the unfortunate event of damage in transit, share images within 48 hours and we will replace or refund immediately.